COMPLIMENTING SUPPLIER’S EMPLOYEE

Dear Felix

I would like you to know how pleased I am of the extra effort taken by [NAME, ex. your salesman, Bill Williams]. [STATE ACTIVITY BEING COMPLIMENTED/THANKED, ex. When our order was delayed due to lack of stock, Bill took it upon himself to arrange for special delivery from your manufacturing plant.]

You are certainly fortunate to have [NAME, ex. Bill] at your firm. We are indeed pleased with [his/her] efforts.

Regards
Lydia