Dear Felix
Your customer, [NAME, ex. Mr. William Johnson], has identified your bank as a credit reference. [He/She] has named the following accounts at your branch: [LIST ACCOUNT NUMBERS, ex. 2453-234234 and 4653-645642].
We understand that you are busy; however, may we request the following information so that we may process your customer’s request as soon as possible?
[LIST INFORMATION REQUIRED, ex. o Duration of Mr. Smith’s accounts at your branch o Average monthly account balances o Insufficient fund or overdraft history] o Any other information you deem relevant Feel free to contact me at XXX-XX-XX should you require any additional information.
We thank you for your help and we look forward to a reply at your earliest convenience.
Regards
Lydia