Dear Felix
We thank you for your payment of $[AMOUNT, ex. 5,000.23] for [PRODUCT (S) / SERVICE (S), ex. your order of five Magna flux compressors]. As you know, we greatly appreciate your business. Although your payment was [X] days overdue, we understand your position; cash flow is indeed tight these days for all firms.
We wish to offer you the best service possible. For this reason, we will require a pre-payment on future order {s}. I’m certain you will find this reasonable, as our suppliers and creditors also hold us to strict terms. [MENTION LENGTH OF REQUIRED PRE-PAYMENT OR REVIEW PROCESS, ex. Since you have been a good customer, we will be glad to review your account in the next six months to offer you better credit terms.]
Regards
Lydia