CANNOT PROCESS ORDER: YOUR CREDIT CARD HAS EXPIRED

Dear Felix

Thank you for your order of [DATE, ex. June 10] for [LIST PRODUCT (S), ex. two Power Account software packages].

Unfortunately, we are unable to process your order because your credit card has expired as of [DATE, ex. May, 1998]. [LIST OTHER ACCEPTED FORMS OF PAYMENT, ex. In addition to credit cards, we do accept cash, checks or money orders.] Please contact me at XXX-XX-XX to arrange for payment, and I will process your order immediately.

Regards
Lydia