Follow up after a sale to thank the customer and offer service -5

Dear Felix

Congratulations on being a proud owner of a new Johnson 2000 mountain bike, the first to exceed every safety standard set by the Bicycling Association of America, and the only bike to be endorsed by Chris Johson for its unsurpassed performance. After you challenged the miles of rugged terrain that await you on Johson Ridge, remember we will be waiting to help you with a full-service tune-up free of charge, when you bring you bike in within 90 days of purchase.

This is our way of thanking you and helping you protect your investment. As you know, Johson Mountain Bikes buys, sells, and trades both new and used bikes, so when it comes time to trade your Johson 2000, we will be happy to help. But for now, we wish you the ride of your life.

Regards
Lydia