Compliment or praise the work of an employee from another firm - 4

Compliment or praise the work of an employee from another firm - 4

Dear Felix

I wish to commend your receptionist, Doreya Johnson, for the way she handled our problem yesterday. She was courteous and friendly as she made half a dozen telephone calls on my behalf, not giving up until she had traced the missing shipment. Such professionalism is rare nowadays. Ms. Johnson is an asset to your organization and is part of the reason I look forward to doing business with you again in the future.

Regards
Lydia