Resume For Field Assurance Coordinator

Rajan Sharma
956/6, Gandhi Nagar,
Delhi – 110011
(+91-11) 456 789

EMPLOYMENT HISTORY

1991 to Present
BRACH HEALTH CORPORATION, Emory, VA
Field Assurance Coordinator

Assure compliance of all complaint activity with Division, Corporate, and Regulatory requirements.

Provide technical support troubleshooting customer problems.

Coordinate recall actions.

Participate in relocation efforts of product complaints from Emory, VA to the corporate office in Miami, FL.

Maintain corporate product complaint database.

Supervise temporary personnel.

Interface with hospitals, dealers, and sales representatives in regard to product complaints.



1989 to 1991
T.M. LEARY MEDICAL SUPPLIES, Ferrum, VA
Customer Service/Technical Service Representative

Provided product, price, and technical information to customers, dealers, and sales staff.

Expedited and coordinated movement of product through repair and upgrade processes.

Assisted sales force in developing and maintaining lease and rental programs.

Initiated $30,000 in customer sales through sales incentive program.

Developed and maintained infusion pump loaner program.

1988 to 1989
GINSBERG DEFENSE, Birdsnest, VA
Inspector Technician

Audited processed for the MX missile program.

Performed visual inspection in classified areas on cable and subassemblies used in electronic warfare.

Instructed productivity program.

1986 to 1988
KERROUAC ASSOCIATES, Lively, VA
Inspector Technician

Inspected electro-mechanical and circuit-card assemblies to various military specifications.



EDUCATION
Ferrum College, Ferrum. VA
Associates in Business Administration, 1991



TECHNICAL SUMMARY
WordPerfect, Microsoft Word, DOS, Lotus 1-2-3, Windows