Rajan Sharma
956/6, Gandhi Nagar,
Delhi – 110011
(+91-11) 456 789
OBJECTIVE:
A challenging and responsible Events Planning position offering opportunities for direct client contact, where my experience, education and capabilities can be fully utilized.
EXPERIENCE:
9/88-Present SEA THE WORLD (INTERNATIONAL CRUISE LINE), Miami, FL
Passengers: 500 to 2000
Crew Members: 300-800 from over 40 nations
First Purser (8/91-Present)
Responsible for directing activities of four offices and supervising front office personnel. Act as on-board personnel and accounting departments. Supervise staff of up to 10 on embarkation days. On call 24 hours.
Prepare manifest, port papers for all ports of call, clearance, crew visas and act as liaison between ship and country for all customers and immigration procedures for both passengers and crew.
Resolve passenger problems and collect accounts. Responsible for $250,00 safe for foreign exchange. Prepare payroll.
Make all travel arrangements for on-board entertainers, changing twice on each cruise, i.e., booking flights, hotel reservations, etc.
Plan, schedule, organize and supervise operations for crew benefit events for various organizations at ports of call.
Oversee all printing/typesetting, i.e., daily programs, literature, menus, maps for shore travel, health programs, invitations, newsletters.
Order equipment and supplies for hotel department.
Second Purser - Foreign Exchange (2/91-7/91)
Second Purser - Crew (3/90-1/91)
Senior Assistant Purser (5/89-3/90)
Assistant Purser (9/88-4/89)
6/87-8/88 THE AMBER HOTEL, Providence, RI
Front Office Sales Agent
Responsible for taking reservations, solving problems and checking guests in and out. Handled conventions of up to 250 as well as transient guests.
EDUCATION:
JOHNSON AND WALES UNIVERSITY, Providence, RI
SCHOOL OF HOTEL RESTAURANT MANAGEMENT
Bachelor of Science (May 1987)