Rajan Sharma
956/6, Gandhi Nagar,
Delhi – 110011
(+91-11) 456 789
SUMMARY OF QUALIFICATIONS
13 years of experience as a customer service hardware specialist and field service engineer. Extensive electronics and mechanical background.
EXPERIENCE
CONCORD, MA
1992 TO Vl-TAL COMPUTERS
Present Customer Service Repair/Refurb Technician. Rebuild and repair the GS100Q, GS20Q0, vistra800 Titan graphic workstation product lines, using Unix sys5, STARDENT Stellix and MS-DOS. Perform system test and configuration of both hardware and software to meet the customers needs. Track vender repaired items including HP tape drives, X-terminals, Sony 8mm tape drives and Optical drives. Maintain refurb inventory for all product lines. Assist less experienced technicians with software and operating systems. Reduced testing and configuration time for HP drive by 60% by developing more streamlined procedures.
SLOCUM, RI
1987 to 1992 THE BREWMAN CORPORATION
Customer Service Repair Technician/Group Leader.
Repaired Raster Technologies Model One graphics controller product line, using Unix, VMS, MS-DOS and Prime OS. Repaired and tested all cpu cards, floating point processors, image and bulk memory cards, genlock video sync boards and a variety of customer products including video adjuster boards, video latch boards used for overlay applications and driving two or more monitors. Utilized as a consultant in customer support.
WATCH HILL, RI
1985 to 1987 DAMMON LEE INC.
Electronic Test/Repair Technician.
Repaired and upgraded field service and system test boards. Provided test, repair and calibration of a variety of high-speed logic boards, primarily dealing with ECL logic, but also including TTL and analog.
EDUCATION
1983 to 1985 THE GORTEK INSTITUTE
Graduate of an 700 hour computer technology curriculum. Basic electronics, digital concepts, hardware, software, and microprocessor principles.
TRAINING
VI-TAL COMPUTER INC.
Unix System Administration AT&T sysS rev5.
BREWMAN COMPUTER SYSTEMS INC.
Introduction to Unix.
DAMMON LEE, INC.
Managing Multiple Prior