Write a letter informing that the ordered goods have not been supplied correctly.

Dear SIr

Re. Order No. __________



I am writing this letter to inform you that the goods we ordered from your company have not been supplied correctly. I would like to bring to your attention that on (Date) we placed an order with your firm for (number and type) ultra super long-life batteries. The consignment arrived yesterday but contained only (state number) batteries.

This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers. Undoubtedly, it caused us considerable inconvenience.

Therefore, I am writing to ask you to kindly make up the shortfall immediately and to ensure that such errors do not happen again. Otherwise, we may have to look elsewhere for our supplies. I shall look forward to hearing from you by return.

Sincerely