Customer Relations-Representative No Longer With Company-6

Dear Felix

I received your letter to Ravi Dev this morning. Mr. Dev is no longer employed by Arvind Retail Distributors, Inc.

As I am sure you’ll agree, Mr. Dev was a valuable member of the ARDI sales team. Unfortunately, personal and family matters required him to move back home.

We’ll be assigning a new ARDI representative to your account within the next few days. They’ll be contacting you to arrange an introductory meeting and see how we might better serve you.

Rest assured, Mr. Dev left detailed instructions on the handling and characteristics of your account. I am sure this will ensure a smooth transition from one account representative to another.

We appreciate your business with ARDI and look forward to working with you in the future. Please let me know if I can be of further assistance.
Regards
Lydia