Customer Relations-Substitute Product Available-5

Dear Felix

Sameep Family Bridalwear creates the most original bridal gowns in the Bay area. Each gown is unique because we take our customer’s input to heart. We never say no to your special suggestions, but in this case, I must inform you the “White Rose” fabric you selected for your daughter April’s veil has been discontinued.

I would like to offer a solution. We have a new fabric called “Winter Lace” that’s even lighter than the material you fell in love with. As I remember, you were looking for a very sheer fabric.

Please come into the shop to check out “Winter Lace” at your earliest convenience. I can’t wait to see April in her gown--only two months to go!
Regards
Lydia