Customer Relations-Apologies for Billing Errors-3

Dear Felix

Per your request, Waterland Chiropractic Associates has credited your account for Rs.320000. Thank you for pointing out our mistake.

You are correct—we agreed to bill you for electro diagnosis and joint-muscle treatment every three months, not every two months. Your next payment will be due in 30 days.

We apologize for the error.

Regards
Lydia