Dear Felix
When several of Benagal Textiles’ customers commented on the length of time it took for us to fill orders, we realized we needed to make adjustments in our shipping schedule.
We are pleased to announce our 12-day guarantee on all processed orders. Our production process has been completely overhauled, increasing our production capacity by 35 percent. Benegal Textiles will now fill your order within 12 days or you receive a 20 percent on the order.
Thank you for giving us the opportunity to correct the situation. We appreciate your patronage and your friendship.
Regards
Lydia