Dear Felix
During a recent phone conversation you declined the opportunity to try Professional Office Supplies because you were already affiliated with an office supply company. Your loyalty is commendable; however, Professional Office Supplies offers more services at lower prices. Plus, we offer free delivery in the metropolitan area.
As an incentive, we are offering a 20 percent discount on your first order. Enclosed is our product catalog. If you have any questions or would like to place an order, please call 555-2929. Professional Office Supplies is confident that once you have tried our service you will never trust your office supplies to anyone else.
Regards
Lydia