Resume For Director of Operations
956/6, Gandhi Nagar,
Delhi – 110011
(+91-11) 456 789
Over 15 years in shopping center management
20 years in retail
Strong background in shopping center operations: Budget development, expense control, negotiating service/systems contracts, communications and administration
1979 to Present HILLSTON MANAGEMENT CO., INC.
Director, Shopping Center Operations (1988-present)
Oversee operations for 10 high-volume shopping centers.
Hire, train, and motivate Operations Managers.
Prepare budgets and control expenses for each center.
Negotiate and award company-wide security, maintenance, and other service contracts.
General Manager, Whitman Mall (1985-1987)
1.5 million sq. ft. center in Tacoma, WA
Managed leasing, maintenance, security, promotions, advertising, budget development, expense control, and accounts receivable.
Fostered effective tenant and public relations.
General Manager, Corbain Mall (1983-1984)
800,000 sq. ft. center in Seattle, WA.
Coordinated tenant construction, pre-opening activities, and grand opening.
General Manager, Pacific Mall (1979-1982)
600,000 sq. ft. center in Walla Walla, WA.
1970-1975 HEALD SALES CORP.
Credit Operations Manager - Central Office
Store Credit Manager - Tacoma, WA
Pacific Lutheran University, 1975
B.S. Business Administration