Customer Relations-Make Good On Mistake-4

Dear Felix

King Clothing & Design apologizes for misspelling your name Jay as Jaya on your coach’s t-shirt. We are glad we were able to correct the mistake in time for the second game.

I would like to offer your son’s little league team a half-price order of t-shirts, with a four-color picture of their mascot.

Thank you for your continued business. Please let me know when we can start designing these special shirts.


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