Customer Relations-Apologies for Inaccurate Information-4

Dear Felix

Our recent coupon mailing promised, “Buy one three-cheese deluxe pizza, get ten free.” As you may have guessed, this information is inaccurate. The coupon should read, “Buy one three-cheese deluxe pizza, get one free.” Surely you understand we could not afford the ingredients to bake our delicious pizza if we made such outrageous offers.

Thank you for your understanding. We value your business, and I hope to see you at Pizza Works soon. As compensation for our fumble, I am enclosing three more buy-one-get-one-free coupons. Enjoy!


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