Customer Relations-Apologies for Employee Behaviour-1

Dear Felix

I apologize that your phone calls last week to Premium Life representative Heena Sawant have not been returned. Mrs. Sawant will be out of the office on personal leave until next Monday, at which time she will finish processing your claim.

Let me assure you I have updated your file with the changes you mailed us this week. If you need any questions answered before Mrs. Sawant’s return, please feel free to call me at 1900-650-3333.


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