Customer Relations-Apologies for Customer Support And Technical Problems-4

Dear Felix

We’re so glad you’ve enjoyed our popular new age compact disc series, “Easy Moods.” We understand that you are eagerly awaiting the arrival of “Easy Moods II: Clouds and Dreams.” I’ve appreciated your many letters of interest, and I wish I could hand you a copy of the new recording today. Unfortunately, the release date for “Easy Moods II” has been delayed. Last month, I assured you that your order would arrive by January 15th; however, our production studio in Montreal will not be releasing the CD for another two months.

I am sorry for the delay, but we are a small company striving to create the very best in new age listening material. I appreciate your business very much and thank you for your patience. Enclosed please find a free copy of “Ecstasy and Light,” which I hope will make your wait for “Easy Moods II” a little easier.

Regards
Lydia