Customer Relations-Apologies for Billing Errors-4

Dear Felix

We noticed an error in the last bill we sent for your rent-to-own CD player. As you know, we send you a bill every three months for Rs.40. Your most recent bill requests a payment of Rs.2400. I’m sure you understand this was a misprint; we are correcting our records.

We apologize for the confusion. Little Rock Rent-to-Own prides itself on quality customer service. If you have questions at any time, we would be delighted to hear from you.

Regards
Lydia