THANK EMPLOYEE FOR SUGGESTION
Thank you for your suggestion [SUGGESTION, ex. to decrease order processing time by eliminating the redundancy of the paperwork involved]. It is precisely these type of suggestions that we value greatly.
[STATE WHAT WILL OR HAS BEEN DONE, ex. I have spoken with our sales manager, Doug, who agrees that the time it will save the salespersons will be significant. He has some concerns, however, regarding a possible increase in shipping errors. I told him that I was certain you have considered this. Let’s set up a meeting together to discuss this in more detail. How about tomorrow at 2:00 PM?]