Thank You for Buying-18

Dear Felix

We thank you for your January 14 purchase of a Simms refrigeration unit, model 353P-5, for Ravi’s Steakhouse north. You’ve been an important customer since 20—, and we are proud to supply your establishment with continued customer service and support.

I have enclosed the Simms unit brochure you requested — it includes directions for operation and minor repair suggestions. I’m sorry you did not receive this pamphlet upon purchase because it comes in pretty handy sometimes.

Please let me know if I can provide further assistance. And please think of Simms the next time you’re in need of service and support.

Regards
Lydia