Customer relation- Special services for New Customers - 1

Dear Felix,

I can’t tell you how pleased we are here at Sandhurst to count your company as one of our new accounts. It was good to hear that all of the office equipment you ordered arrived on time.

I would like to take this opportunity to offer you a free one-year service contract as a way of saying thank you for your business. Our machines rarely have any trouble, but when they do, rest assured we will take care of the problem. We will even replace the entire machine if necessary, at no cost to you.

Again, thank you for choosing Sandhurst.

Regards,
Lydia