Notice of Credit for Merchandise Damaged in Shipment

Dear Felix



This is to acknowledge receipt of your correspondence of [date], in which you requested an adjustment in the form of a credit to your account for the merchandise damaged in transit.

Please be advised that your account has been credited in the amount of $[dollar amount], as of [date] We are sorry about the inconvenience this has caused you.


Thank you for your cooperation and understanding in this matter.


By:Lydia