Denial of Request for Quarterly Billing

Dear Felix

Your letter requesting that we bill you quarterly rather than monthly presents us with somewhat of a problem.

We would like to welcome you as a new customer of our firm, and would like to accommodate you in any way possible. Your request, however, would result in your receiving preferential treatment for your account and would be unfair to all of our customers who must settle their accounts within 30 days. If we were to offer the terms you have requested to all of our customers, we would soon be out of business entirely.

Our position in this matter if one you can hopefully understand. We would welcome your account on our regular open account basis and hope that we will have the opportunity to provide you with our fine line of products as well as service.


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