Notice of Error in Shipment and Request for Return Authorization
This is to acknowledge the receipt of the above referenced order and to inform you that there is an error in the shipment.
The merchandise I ordered was [describe], yet the merchandise I received was [describe].
Upon receiving your instructions for the return of goods, I will send the incorrect merchandise back to you.
I would like to receive the correct merchandise as quickly as possible and will appreciate your expeditious handling of this