Write a letter
complaining about inaccessible information or Telecommunication Technology provided by a
Re: Use of inaccessible technology
This is to inform you that on (date), I tried to use the (name the agency's program,
service, or activity that is inaccessible) at (location, date and other important details
of the program, service, or activity).
Unfortunately, your (name the program, service, or activity) is not accessible to me. I am
disappointed because I cannot use (name the feature or function causing the problem)
because (describe what happens or does not happen). Since your (name the program, service,
or activity) is inaccessible, I cannot (describe how the product's inaccessibility affects
your ability to work, etc).
I would appreciate it highly if you take measures towards resolving my problem by (state
the specific action you want - modification or replacement of the technology, use of
assistive technology, implementation of an accommodation, etc.)
I will wait until (set a time limit) before seeking additional help from a disability
rights / protection. In case you need any queries, kindly contact me at my address or call
me at my (phone no.).