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  A1 Letters  





Write a letter complaining about inaccessible information or Telecommunication Technology provided by a Governmental Agency.

Dear Sir

Re: Use of inaccessible technology

This is to inform you that on (date), I tried to use the (name the agency's program, service, or activity that is inaccessible) at (location, date and other important details of the program, service, or activity).

Unfortunately, your (name the program, service, or activity) is not accessible to me. I am disappointed because I cannot use (name the feature or function causing the problem) because (describe what happens or does not happen). Since your (name the program, service, or activity) is inaccessible, I cannot (describe how the product's inaccessibility affects your ability to work, etc).

I would appreciate it highly if you take measures towards resolving my problem by (state the specific action you want - modification or replacement of the technology, use of assistive technology, implementation of an accommodation, etc.)

I will wait until (set a time limit) before seeking additional help from a disability rights / protection. In case you need any queries, kindly contact me at my address or call me at my (phone no.).




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