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Write a letter complaining about the rejection of insurance claim by the company.


Dear Sir


Complaint's Policy No (----)

I am writing this letter to complain about my car insurance claim being rejected. I would like to inform you that on (date), I arranged car insurance with your company by phone. On (date), I telephoned to extend the insurance so that it also covered my (age of son) year old son, since he would also be using my car.

I am very concerned that when I telephoned on (date) to make a claim for a minor accident that my son was involved in, I was told my claim was rejected because the policy did not cover my son. I was told that there was no record of my policy ever being extended to cover my son.

I distinctly remember calling to extend the insurance and I enclose a copy of a telephone bill which shows that the call was made and I spoke to (name of person). Since I believe that it is a mistake on your part in not changing the insurance policy. I would like you to investigate this matter and pay me the claim.

I shall look forward to hearing from you as soon as possible.

Yours sincerely

 




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