Write a letter
complaining about a faulty Product.
This is to inform you that on (date) I bought (item) from you for the price of (----).
Unfortunately, I have discovered that this (item) is faulty/not fit for its purpose/not as
described. I am, therefore forced to reject it and request you to refund the amount of
money that I have paid for it.
I shall look forward to hearing from you at the earliest possible.