This is to inform you of the unfortunate
experience that I had with (name of company/store/service provider etc). I have been a
customer with (name of company) for (period of time).
I want to inform you that since past many
years I I have been using your products to much satisfaction, and have been an avid user
of your sugar-free candies, and also have recommended it to many people like myself, who
try to avoid eating sugar.
However, my recent experience with your
company has left me disapponted. (Include details about what haapened and why you are
dissatisfied with this product). I am including relevant information, which may be
required by you (information about the barcode, date of purchase, store name, bill etc)
I would like you to compensate me for this
regrettable experience (state how you want to be compensated) so that my faith in your
company remains intact. I shall look forward to your reply regarding the resolution of the
matter. If you have any questions, please don't hesitate to call me at (phone no.).