Your Name & Address
Order No. ________
I would like to thank
you for your letter of (date) regarding your order
no. _______. I understand that this is a difficult situation for you.
We have investigated
the matter and found that you ordered (state size) size Ultra super-long-life premium
batteries. Please see the enclosed copy of your order form. Our dispatch office therefore
sent (number of batteries). If you need the remaining batteries urgently, the balance of
batteries can be dispatched today by express courier to your store and you would receive
them by (date).
Kindly call me at the
number given above if you would like to order these batteries. We shall look forward to
receiving your further orders.
Encl: - Order Form