Write a letter
complaining against the poor service of the vehicle.
This is to inform you that I purchased a (make, model, year of vehicle) on (date) from
(name of dealership) in (city, state). The vehicle identification number or VIN number is
(vehicle identification number). Since I bought the vehicle, I have had to return it to
the dealership a total of (number of times the vehicle was returned to an authorized
dealer for repairs) times. My vehicle has been in (name of dealership) for repairs on the
following dates (Date in/out) for repair of the following defects (List problems).
Presently I am having the following problems with my vehicle (list all problems the
vehicle currently has). These remaining defects substantially impair the use, market value
or safety of my vehicle. I am hereby allowing you one final repair opportunity. If these
repairs are not completed within seven business days of receipt of this letter, I am
entitled to a replacement vehicle acceptable to me or a refund calculated in accordance
with the law (specify law).
I would like to inform you that failure to comply with the law will force me to take you
to the court. I hope to hear from you soon.