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  A1 Letters  




Write a letter complaining to the Administrative officer, Exhibition Service about the various organizational problems during the Exhibition.

Your Name, address


The Administrative Officer
Exhibition Services

Dear Sir/Madam

This is to inform you that I attended your exhibition (name of event, ex. Sound Systems 2007) at the (venue and date) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organizational problems, which are as follows:

Firstly, I had difficulty in registering to attend the event, despite the fact that you had set up an on-line registration facility, but I found the facility totally unworkable. I wasted several hours trying to register in this way, but the computer would not accept my application. As a result, I had to register by faxing you.

Secondly, the Sound Systems 200_ exhibition was held at one of Singapore's most prestigious hotels, but the venue was highly unsuitable as the lack of space led to serious overcrowding, particularly at peak visiting times. In fact, on few occasions I was also seriously concerned about the physical safety of attendees.

Lastly, I want to complain about product information. Although it is enjoyable to see and test a range of excellent sound systems, but it is also important to be able to take away leaflets on interesting products, so that more research can be done before deciding which system to buy. However, by the time I attended the exhibition all the leaflets had been taken.

Therefore, I would like to ask you to look into these matters and take proper measures in future. I shall look forward to hearing from you.


Complainer’s Name & Address



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