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Write a letter acknowledging the cancellation of a back order.

 

Dear Sir,

This is to inform you that we have received your letter acknowledging receipt of the items we sent you as well as your notice regarding cancellation of the shipment of your order for those items which are back ordered.


We will soon issue your refund as soon as we have completed the necessary paperwork
for your account.

We would like to thank you for shopping through [name] and also inform you that our new [specify] catalog will soon be mailed to you. We believe that you will be pleased by some of the beautiful choices our buyers have made this season. Thank you for your patience and understanding and for providing us with the opportunity to be of service to you.

Yours truly,

 




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