This is to inform you that we have received your letter acknowledging the receipt of the
items we mailed to you and asking us to cancelshipment of your order for those items which
are back issue you a refund as soon as we have We would also like to take this opportunity
to thank you for shopping through (name) Our new (specify) catalog should be arriving at
your home shortly, and I believe you will be pleased by some of the beautiful choices our
buyers have made this season.
We will highly appreciate your patience and understanding and for providing us with the
opportunity to be of service to you.